Dress “Veronica”
Regular price €74,95
Weight: 270-300g
Season: Spring/Summer
Material: Satin
Please NOTE! We need 2-3 business days for make your size.
* After you have placed your order, you can track your package. Enter your order number and email address.e
https://da-yana.com/apps/parcelpanel
* If you have problems paying by a bank card, try entering the card number manually instead of copying it.
You can track your order and find your parcel on the link below.
https://da-yana.com/apps/parcelpanel
If you have any questions, please feel free to ask us
dayana.ukr@gmail.com
We provide FREE SHIPPING
The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, because the majority of our warehouses are Ukraine-based, our shipping and handling times can vary and we are therefore unable to offer next day delivery.
Processing time: As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-2 days.
Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination.
Italy, Spain, France and other EU countries.
7-14 business days. Free Shipping.
United States, Canada, Australia.
10-20 business days. Free Shipping.
Rest of world - 7-21 days. Free shipping.
Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.
If you would like to return an order, please contact us dayana.ukr@gmail.com and we will send you instructions and a return address.
| Return Policy | - Within 15 days of receiving the product contact us dayana.ukr@gmail.com with a photo or video explaining the issue and whether you want a refund or replacement. - Items must be unused, undamaged, and in their original packaging, and all items in the package must be intact. Otherwise, the buyer is responsible for all fees incurred, and no refund will be issued. - The Buyer is responsible for the return shipping cost. |
|
Exchange Wrong Size |
If the size did not suit you and you want to exchange it. Or you want to change to another dress. Contact us and we will send you all the exchange instructions and provide you with a shipping address where you need to send the dress. |
| How to Make Your Return | ① Email us: dayana.ukr@gmail.com, attach your order number and pictures or videos of your problem(s). ② Tell us the reason for your return or describe the issue accordingly. ③ We will review the claim and contact you if we need more information. ④ If Approved, we will refund or resend the item, you may also be asked to return the product. Once we receive your return, please allow 3 to 5 business days to process your returns. We'll email you once we have processed your refund. |
| Kind Reminder Before Returning | - Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return. - Return packages should be authorized. Any return request not authorized by the customer service will not be honored. Please be sure to contact us before returning. - Please ensure that the item(s) you are returning matches your return request. Do not include additional item(s) not listed. |
| Fast Refund | - Send the returned purchase in its original packaging with product tag back to our return center. Once the returned parcel is reached the return center, We will issue a refund to your original payment method (or other refund methods you agree to) within one week. Note: Generally, the original shipping charges for an order (if any) are non-refundable. |
| Late or Missing Refunds |
-If you haven’t received a refund yet, check your bank account again. -Contact your credit card company, it may take some time before your refund is officially posted. -Contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at dayana.ukr@gmail.com |
