When Will My Order Ship?
Orders are usually processed and shipped within 24-48 hours of purchase.
If the item is hot, sometimes it might extend to 1~4 working days.
We are speeding up to prepare the items for our customers as soon as possible.
How Long Does Shipping Take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.
Estimated Delivery Time:
EU (Italy, Spain, France, UK, Portugal, Germany, and other EU countries)
10-13 business days.
US, Canada, Australia
10-15 business days.
7~21 business day (Other Countries)
Priority Express: 3-8 days（Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.）
Your tracking number will be updated 1~2 working days after your order has been shipped.
What Is Your Return Policy?
Return or exchange within 30 days from the delivered date.
- Items received within 30 days from the delivered date.
- Items received unused, undamaged, unwashed and in original package.
- No restocking fee. Return shipping fee is paid by buyer.
- Returned items should be sent back with address that we send.
Please send the item(s) back to us through a local mail office instead of express services like DHL, UPS, TNT, and FEDEX.
（If you choosing one of the above-mentioned fast deliver options you might incur in import taxes and the delivery might be delayed due to the customs clearance process.）
All Return/Refund/Exchange conditions you can find on Return & Refund page
Import Taxes And Tariffs
You are responsible for all import duties and duties that may be charged when the article passes through customs. When your ordered goods arrive in your country, you must pay taxes. We advise you to familiarize local tax regulations before ordering. DAYANA can not give you advice or information about your country's tax rates and tariffs.
If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us. You are also liable for any import duties or taxes incurred during the return process.
How to Return?
If you wish to return the items, please email to us
firstname.lastname@example.org first to get the return address.
What Methods of Payment Do You Accept?
We accept Paypal and credit cards.